CALL US  (310) 855-1161

Shipping & Returns

Alternate Ways to Order
Order By Phone: 310-855-1161
Order By Fax: 310-855-0539
Order Via Email: websales@du-vin.net

We accept Master Card, Visa and American Express but no C.O.D.s.

IMPORTANT!

  1. You must be 21 years of age to order alcoholic beverages.


  2. Many states have laws preventing alcohol products from being shipped in from out-of-state. Currently, we can only ship to the following states (subject to change without notice):

    Alaska
    Arizona
    California
    Colorado
    District of Columbia
    Hawaii
    Idaho
    Iowa
    Louisiana
    Missouri
    Nebraska
    Nevada
    New Mexico
    New York
    North Dakota
    Oregon
    Washington
    West Virginia
    Wisconsin

    If you live in a state to which the shipment of products from Du Vin is not allowed, we suggest you provide an alternate address in another state that can accept shipment, or have your order shipped to a third-party storage facility in a direct shipping-friendly state.

    Additionally, all shipments of alcoholic beverages within the United States require an adults signature at the time of delivery. Our shipments are labeled "Adult Signature Required." Du Vin will not reimburse any loss resulting from the shipper leaving your package at your door without a signature. The shipper is required to get a signature. We suggest having your order delivered to a business address if there is any possiblity of the shipment being left without a signature.

    Orders for non-alcoholic items (glassware, wine storage accessories, etc.) are not restricted to certain states and can be shipped throughout the United States.

Our Refund Policy
We arrange, on your behalf and responsibility, shipment with a common carrier to make the delivery. If a shipment is returned for any reason other than Du Vin's error, the customer must pay any additional shipping required. The weather conditions are critical to wine (extreme high and low temperatures). We are unable to replace bottles that are damaged by the weather. Du Vin assumes no liability for wine damaged due to poor weather during transport. This can include freezing or leaking. Be sure of the weather and shipping conditions before placing an order to be shipped.

All prices are in U.S. dollars. For a quote to your specific location, please contact us. Prices subject to change without notice. We are not responsible for typos or errors of any kind on our website.
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Hours: Mon-Sat 10am-7pm
Closed Sundays Jan thru Nov
Open Sundays in Dec 11am-6pm


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