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Privacy Policy

Because Du Vin Wine & Spirits is committed to your privacy we are making our information policies transparent.

One this page we describe the following:

  1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
  2. The organization collecting the information
  3. How the information is used
  4. With whom the information may be shared
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control
  7. How you can correct any inaccuracies in the information

If you feel that we are not abiding by our posted privacy policy, you should first contact Du Vin Wine & Spirits Customer Service by email or by mail at Du Vin Wine & Spirits, 540 N. San Vicente Boulevard, West Hollywood, California 90048.

Information Collection and Use
Du Vin Wine & Spirits is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Du Vin Wine & Spirits collects information from our customers at several different points on our website.

Registration
No registration is required in order to use this website, although a customer must create an account prior to any purchase. During account creation a customer is required to give their name, email address, physical address and phone number. This information is used to contact our customers about the services on our site for which they have expressed interest.

Ordering
We request information from our customers on our order form. A customer must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill the customers order(s). If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the visitors hard drive containing information specific to that visitors use of the website. Any information placed in the cookie is accessible only to du-vin.net, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.

Log Files
We use IP addresses to analyze trends, administer the site, track customers movement while on our site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
Du Vin Wine & Spirits will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill customers for goods and services. Our website is supported by Joint Technologies Ltd., who help with the technical operation of our website and provide additional service as required. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We value your privacy very much at Du Vin Wine & Spirits, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above, unless our customers give us the authority to do so.

Links
This web site may contain links to other sites. Please be aware that Du Vin Wine & Spirits is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.


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Hours: Mon-Sat 10am-7pm
Closed Sundays Jan thru Nov
Open Sundays in Dec 11am-6pm


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